Platinum: Connections Explained

March 2019    Tags:

When determining the best Platinum license for your firm, whether you are looking into a first-time purchase or upgrading, you must take into consideration the required overhead connections that are necessary. But what exactly are overhead connections? We’re glad you asked!

When the Tabs3 and PracticeMaster software “talks” to the Platinum server across the network, it requires a “connection” to do so. While connections are required by the Platinum software, some connections can be enabled or disabled, and some are dependent upon how many users are in the software and what they are doing.

The following list provides a breakdown as to when connections are needed:

  • Tabs3 Accelerator: One connection is always in use provided the Tabs3 Accelerator is enabled and at least one user has Tabs3 Billing open.
  • PracticeMaster Accelerator: One connection is always in use provided the PracticeMaster Accelerator is enabled and at least one user has PracticeMaster open.
  • HotBackup: Two connections are in use when the HotBackup is running.
  • Tabs3 Connect: One connection is always in use provided Tabs3 Connect is enabled and has been started.
  • Users: One connection is in use for each program each user logs into. For example, if Anna has Tabs3 Billing, PracticeMaster, and General Ledger open, and David has Tabs3 Billing open, there are four connections in use.

Licensing and pricing is based on a per connection basis. The Platinum Server is available in 8, 16, 32, 64, 128, 256, 512, and 1024 connections.

For more information about Platinum features, see Knowledge Base Article R11379, “Platinum Overview.” If you have any questions regarding Platinum features, contact your local consultant, or contact Technical Support at (402) 419-2210.

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