Billing Q&A: Support Log

July 2020    Tags:

Is there any way to see how long ago the last update to the software was installed?

The About window (Help | About), displays the Release Date and File Version of the software. This tells you how current the software is. However, you can run the Support Log to determine how recently an update has been installed.

Each time the software is updated, an entry is made to the Support Log. This entry includes the date and time the software was updated, the release date and version of the software installed, and the first user to log into the software after installing the update.

To run the Support Log for Installed Updates

  1. From the View menu of any Tabs3 application, point to Log Files, and select Support Log.
  2. In the Features section, select Specific.
  3. In the Select Features window, select Installed Updates and click OK.
  4. Click the Print button.
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