Feature: Maintenance is More Than Technical Support

April 2019    Tags: Accounts Payable, General Ledger, PracticeMaster, Tabs3 Billing, Trust Accounting

Did you know that software updates are included with maintenance at no additional charge? Our maintenance plan is best known for its first class technical support; however, there are more benefits to having maintenance!

The following benefits are included for firms on maintenance:

• You are assured of having access to the most up-to-date software available, including new reports and features, at no additional cost. The cost to receive each major update to the software for those without maintenance will be more than the annual cost of maintenance.
• You have access to free technical support from our trained representatives during business hours. Without maintenance, technical support charges are currently $50 for each 15-minute interval or fraction thereof.
• Maintenance preserves the value of the software license so you may apply the full purchase price toward an upgrade (traditional license).

If you’re considering not renewing your maintenance, consider how losing access to new versions, new features, and technical updates may affect your firm. Staying on maintenance not only ensures that you have someone to call for help, but that you have access to the most up-to-date software.