Did you know that there are several record types throughout the software in which you can mark people or accounts as inactive? Selecting the Inactive check box provides the ability to keep the associated history, but removes the ability to accidentally add associated records. You can also typically choose whether or not you want to include inactive people or accounts on lookup windows and reports.
Records in the following files can be marked as inactive:
For more information on marking records inactive, press F1 to open the Help, enter “inactive” on the Index tab, and select the desired topic.