Spotlight: Let Tech Support Be Your Superhero

April 2017    Tags: Resources

We recently reached out to local firms and encountered instances where hours were being spent on tasks that could have been accomplished in a matter of minutes. Because there are many features in the software that can streamline your tasks, a quick conversation with Tech Support could save you time! For example, did you know that multiple transactions can be edited at the same time in Tabs3 Billing, or that you can save documents to the Document Management file in PracticeMaster from Word? Tech Support is here to help, so reach out to us. Here are some examples of items we regularly assist our clients with:

• Are you new to the software and need guidance? We can help!
• Want to update to the most recent version of the software? We can help!
• Not sure how to do a procedure? We can help!
• Receiving a message you’re not sure of? We can help!
• Want to start using a new feature in the software, such as keeping track of client communications within PracticeMaster? We can help!

We can also show you how to find answers on your own by using the wide variety of written resources available including the Help files, Knowledge Base, and more! Phone support is available Monday through Friday, 8:00 a.m. to 5:00 p.m. (Central Time) at (402) 419-2210. And don’t forget! Tech Support is included with your maintenance plan at no additional cost – so give us a call!