Video of the Month: Understanding Matter Mode

November 2017    Tags: Clients, Contacts, Resources

Matter mode is a special status for the address on the Address tab of the Client file that allows the address to be used for that matter only and not be shared by other matters for the same client. But what does this mean, and when should you use Matter Mode?

The Understanding Matter Mode video explains when Matter Mode is used, what the drawbacks of using Matter Mode are, and how to determine which clients are currently in Matter Mode.

Watch this one-and-a-half-minute video here:

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