Accounts Payable Q&A: Duplicate Invoices

May 2023    Tags: Accounts Payable, Invoices

We had two users enter the same invoice. This resulted in two checks being printed for the same invoice. Is there a way we can prevent this from happening in the future?

There is a setting in Customization to check for duplicate invoices. When this setting is selected, a warning will be displayed if an invoice or manual check is entered for the same vendor, with the same invoice number, invoice date, and invoice amount as an existing unpaid invoice. This setting will check when a new invoice is entered as well as when an existing invoice is changed and saved.

To enable Check for Duplicate Invoices

1. In the Quick Launch, search for and select “Customization.”
2. On the Main tab, select the Check for Duplicate Invoices check box.
3. Press Ctrl+S.